Overview

Three building blocks, one platform to manage your sales force

Bird Notes is a CRM dedicated to pharmaceutical laboratories and medical promotion agencies. It brings together a mobile application for reps, a web application for supervisors, managers and administrators, and a centralized database shared by everyone.
Tableau de bord du CRM pharma Bird Notes

Mobile application

For medical, pharmaceutical and sales reps: planning, visit reports, orders and objectives, even offline.

Web application

For supervisors, managers and administrators: activity monitoring, validations, statistics and configuration.

Centralized database

Prospects, reps, products and geographic areas gathered in a single database, updated under control.

Web application

Manage and supervise all visit activity

The laboratory or medical promotion agency manages and supervises medical, pharmaceutical and sales visit activity. Supervisors, marketing management, the finance department and administrators each find their own modules.

Field activity tracking

Visit reports

Follow medical and sales visit reports, filtered and grouped by period, rep, prospect, sector, potential, product, specialty or establishment.

Prospect coverage

Measure coverage by rep, sector, potential or specialty, and spot the shortfall by comparing objectives and achievements.

Non-visit activities

Keep an overview of leave, training, staff meetings and other non-visit activities.

Expense reports

The finance department validates reps' expenses (travel, accommodation, meals), with budget and attached receipt.

Statistics and BI

Customized tables and charts, in several formats, for in-depth analysis.

AI order prediction

Anticipate the number of orders for one or more products, from one or more prospects, over a given month.

Sales, products and marketing

Orders, samples and freebies

Track orders by customer, period, wholesaler or rep, as well as samples and freebies; purchase orders are sent by email and revenue is calculated automatically.

Freebies and discounts

Define freebie rules by prospect type, potential and product.

Commissions

Set up rep commission rules by wholesaler, product and period.

Objectives

Set objectives for visits, orders or revenue by period, product, sector, specialty or potential.

Marketing campaigns

The marketing director plans the actions a rep must carry out with a set of prospects to promote products.

Samples and gifts

Assign each rep a number of samples and gifts to keep stock under control.

Reference data and administration

Prospects and customers

Doctors, pharmacies, parapharmacies and depots, with their potential, sector, locality and specialty.

Prospect map

Each prospect is positioned on a map, to visualize the location of the entire portfolio.

Ranges and products

Manage the ranges and products to present or sell according to the prospects' specialty.

Users and roles

Create users and assign each one a role with configured permissions.

Validation workflows

Choose who validates reps' creations (expense reports, schedules, marketing actions, prospects), following the workflow you define.

Notifications

Choose who is notified depending on the event: new creation, modification, validation…

Mobile application

A rep's whole day, in their pocket

With the mobile application, medical, pharmaceutical and sales reps carry out and report from the field the activities requested by marketing and sales management.
Application mobile Bird Notes pour délégués médicaux

Visit planning

Choose the week's prospects with a multi-criteria search (sector, potential, specialty) and duplicate your schedule onto the following weeks.

AI recommendation

A list of prospects to visit is suggested based on the revenue predicted for the current month.

Visit reports

Stock level, customer feedback, products presented and order of presentation, samples handed out: everything is entered on the spot.

Orders

The rep enters the order; the purchase order is automatically sent to the supervisor and the wholesaler concerned.

Visit history

Each visit in detail, with filters, charts and statistics.

Prospect portfolio

View, add or edit your prospects from the field; each modification is validated by the administrator.

Expense reports

Amount, description and attached receipt (invoice, receipt), sent from the phone.

Non-visit calendar

Leave, conferences and training, shown in a calendar.

Objectives and achievements

Visits, orders and revenue compared with objectives, in charts by potential, specialty or sector.

Internal messaging

Chat in real time with other reps and supervisors.

Notifications

Validation, refusal, request for revision: the rep is notified instantly.

Even offline

The app remains usable when the network is unstable, with automatic data synchronization.

Centralized database

One database, reliable data

Prospects, reps, products and geographic areas are gathered in a shared database. Updates are controlled to avoid conflicts and keep data clean.

Free demo

Let's see together what Bird Notes can bring to your sales force

A demo tailored to your organization, and a price estimate based on the number of users and the modules you need.

Or contact us: +216 97 807 847 · info@bird-notes.com

Features of the Bird Notes pharma CRM